Responsible Banking Report |
2020
Providing full support
Letter from the Chairwoman of the Board of Directors
Letter from the Executive President and Chief Executive Officer of Santander Mexico
Historical results
Milestones
Our response to COVID-19
Issues that matter
Organization
A strong culture
Responsible Banking Model
Our stakeholders
Materiality assessment
Sustainable Development Goals (SDGs)
Awards and recognition
Corporate Governance
Structure
Associations
Risk management
Business ethics
Responsible Banking Agenda
New Business
Environment
General
Best practices
A talented and motivated team
Responsible practices with our costumers
Digital transformation
Inclusive and Sustainable
Growth
General
Financial empowerment and inclusion
Environmental footprint
Higher education support
Our commitment to society
Our report
About this report
Management approach for material topics
Annexes
Responsible Banking Principles Index
GRI Content Index
Verification Letter
Report History
Our response
to COVID-19
