• Responsible Banking Report | 2020
A strong

culture

We are committed to strategically reformulating the way in which we do business in each and every area of the Bank. We are prepared to tackle global challenges and contribute to the creation of more environmentally friendly economies, more responsible consumer patterns and a greater social balance, without losing sight of the financial stability and health of current and future generations.




Our culture encompasses eight corporate behaviors. These behaviors are the hallmark of our essence and are meant to guide the way we work and how we embody the Santander brand.

Corporate Behaviors



Leadership Commitments

Leadership is of fundamental importance in ensuring the success of any cultural change.

We promote a culture of leadership at all levels throughout the institution, allowing us to prosper in a firm and sustained manner.

We have outlined the following commitments: