• Responsible Banking Report | 2019
Our Contribution to the

Sustainable Development Goals (SDG)

Volunteers and beneficiaries, Hope Mexico.


  • MXN $195 millions in social investment.
  • 73,608 people helped.
  • 138,703 microloans granted.
  • 96.2 tons of basic foodstuffs donated, benefitting 15,031 people.
  • 14 nutrition projects, benefitting 4,089 minors, by Fideicomiso Por los Niños de México.
  • BeHealthy program for employees.
  • 24 healthcare projects, benefitting 8,928 minors, supported by Fideicomiso Por los Niños de México.
  • 431 minor benefitted with cancer treatments in alliance with Casa de la Amistad.
  • 29 education projects, benefitting 3,128 minors supported by Fideicomiso Por los Niños de México.
  • 6,300 scholarships through Santander Universities and the Higher Education Support Plan.
  • 19,678 young people and teachers beneffited through Bécalos and UNICEF programs.
  • 55% of our workforce are women.
  • 18% of the Board of Directors are women.
  • Diversity and Inclusion Committee.
  • Adherence to WEP’s (Women’s Empowerment Principles).
  • Renewable self-sufficiency energy contract (wind), covering 30% of Santander Mexico’s total electricity consumption.
  • Financing for three clean energy projects.
  • 50.3% of the energy used by the group comes from efficient co-generation.
  • 3,050 new hires.
  • 1,662 employee promotions.
  • 791,590 trainning hours for employees.
  • 14 editions of the Santander Business Innovation Award (PSIE).
  • More than 4.1 million digital customers
  • Collaboration on digital solutions with four Fintech.
  • Three projects financed under the Equator Principles.
  • Signing of a credit contract for the Delaro Wind Farm, , which has a capacity of 117 megawatts (MW) and is located in Reynosa, Tamaulipas.
  • 9 social infrastructure projects financed.
  • Environmental Management System.
  • ISO 14001:2015 Certification.
  • 0.8% decrease in energy consumption compared to 2018.
  • 77.5% of the paper we use comes from sustainable forests.
  • MXN $3,320,801 raised via ATM’s for Reforestamos Mexico. recaudados
  • 2019 Santander-Reforestamos México Award.
  • Seven years on the Mexican Stock Exchange’s IPC Sustainability Index.
  • Adherence to 19 sustainable development initiatives and indexes.
  • 100% of our employees have received General Code of Conduct (CGC) and Anti-corruption training.