As a major part of social responsibility efforts within the Risks department, we created Risk Pro Charity, an employee initiative that aims to help socially disadvantaged people by working directly with a range of institutions that form part of Fideicomiso Por los Niños de México. In 2019, 8 programs were implemented, with a total social investment of MXN $1.4 million and benefitting 421 people.

By corporate request, 21 programs were identified, focusing on local and global milestones for Advanced Risk Management (ARM – a program to accelerate the implementation of strategic projects to improve the capacity to manage and control risks) in order to help align the guidelines to the Bank’s risk strategies. The DGA has reported advances in keeping with the roadmap, estimating an advance of 98% for ARM and 91% for Risk Strategy to the end of the year.

Through conferences, risk directors provide information about the responsibilities of each area and how each employee participates in these processes.

This internal certification recognizes risk management excellence by branch employees. To select these offices, Risk Pro takes the IGR into account, an index that catalogs branches based on metrics that measure risk management.

A graphic element was added to our corporate brand, Risk Oro, and at the corporate headquarters in Santa Fe, yellow Risk Pro Zone banners were put up, in addition to a digital campaign that included a range of messages dealing with specific risk management activities for central areas, BEI and branches.

Part of the principles of the culture of risk, Risk Pro, requires the commitment by senior management to these behaviors, making them ambassadors and promotors of these behaviors within their own teams. This is why we coordinated a campaign in which each department sent a personal e-mail to all members of their teams . To promote this commitment, a video was also made that included the participation of all departments.